Meet the Education Team

Disney Education instructors are cast members who are industry and content-area experts with years of practical experience in their fields. Feedback from the students about our instructors is extremely positive, with survey data indicating that subject-matter knowledge among the faculty is outstanding. Like faculty on your campus, our instructors are expected to stay current in their field, engage in continuing education and be involved in student activities.

What follows are the abbreviated biographies of our education team. We are very proud of these talented individuals and have shared with you just a sampling of their many skills and experiences. We hope you enjoy meeting the team that delivers the learning program to your students on our campus!

Kathleen Winningham
Manager, Disney University Domestic Ops & Delivery, Walt Disney Parks & Resorts

  • MBA, University of Florida, 2000
  • BA, Business Administration, University of Florida, 1999

Kathleen Winningham is the Manager, Disney University Operations & Leadership Programs for Walt Disney Parks and Resorts, based in Orlando Florida.  In this role, she is responsible for the overall educational experience for Disney Internships & Programs participants, as well as company on-boarding programs, leadership development programs, and business operations for the Disney University East Coast.  She also teaches in many of these programs specifically in the subject areas of coaching & feedback, as well as diversity & inclusion.  Prior to joining Disney in 2003, Kathleen was the Associate Director of Admissions & Marketing at the Owen School of Management at Vanderbilt University.  She also served in a variety of administrative roles during her twelve years at the University of Florida, where she earned both her BA and MBA.

 

Susan Page
Business Operations Manager

  • BA, French Language and Literature, North Carolina State University, 2005

Susan started her Disney career in 2004 on the Disney College Program working in Operations as an attractions hostess at Test Track. After graduating from NSCU in the fall of 2005, she returned to Florida in January 2006 for a Management Internship at Downtown Disney with the Admissions & Parking Operations team. After her internship she spent the next several years as a Guest Service Manager in Park & Resort Operations including Guest Relations, Cirque du Soleil theater operations, resort front desk operations, custodial, and park duty manager. In 2012 she transitioned to being an Area Manager with the Magic Kingdom Custodial team and was part of the opening team for the New Fantasyland expansion. Susan joined the Education Team in September of 2014 and is responsible for leading the Education Office and Disney Learning Center coordinator team, and oversees all of the operational business needs for the Education Team.

 

Aaron Boesch
Instructor

  • MBA, Webster University, 2001
  • BSC, Communications, Ohio University 1986

Aaron is a 25 year Cast Member who joined the Walt Disney World Resort in 1989 working in the Food & Beverage line of business at Disney’s Hollywood Studios™. He later moved into leadership roles in 1994 including Entertainment, Costuming, Operations, Attractions, Security, Transportation, and Park Duty Manager, and joined the Education Team in 2013.

 

Pamela Campbell
Instructor

  • MA, Organizational Management, University of Phoenix, 2001
  • BS, Food Production Management, Grambling State University, 1993
  • BS, Liberal Arts, Louisiana Technological University, 1992

Pamela joined the Walt Disney World Resort in 1990 as a Food and Beverage Hostess at Epcot®.   After graduating from college, she worked at the New Orleans International Airport as the Manager of Restaurants.   Pamela returned to Florida in 1993 and accepted an offer to participate in the Disney Leadership Development Program, which broadened her leadership skills through mentoring and management courses.   Since then, Pamela has worked in various areas of the Walt Disney World Resort in positions of increasing responsibility, and joined the Education Team in 2002.

 

Ellen Tetlow
Instructor

  • MSW, George Warren Brown School of Social Work, Washington University, 1983
  • MA Ed in Counseling, Graduate Institute of Education, Washington University, 1982
  • BA in Psychology, DePauw University, 1981

Ellen brings a solid foundation of academic teaching to her role as Instructor. For 25 years, she has taught undergraduate and graduate courses for Webster University.  Ellen co-founded and served as the first Executive Director of the first Battered Women’s Program in St. Louis County, Missouri.  Ellen owned her own psychotherapy and consulting business before “retiring” to Florida in 2003.  She began her Disney journey at Kilimanjaro Safaris and moved to Hollywood Studios as a coordinator. She then moved on to be a Guest Service manager for Attractions at the Disney’s Hollywood Studios and Magic Kingdom, and joined the Education team in 2011.

 

Claudia Durón Burke
Instructor

  • MA, Counseling, College Student Affairs, University of San Diego, 2005
  • BA, Liberal Studies, California State University, San Marcos, 2003

Claudia Durón Burke has been part of The Walt Disney Company since 2011 as an Instructor for Disney Internships & Programs Education. She teaches all educational offerings for the Disney College Program at the Disneyland® Resort.

Before coming to Disney, Claudia spent eight professional years in higher education, not only career counseling but also creating unique opportunities for diverse students from primarily first-generation backgrounds.